We answer your questions
What people ask us most before requesting a service. Can't find your question? Message us on WhatsApp.
Which equipment brands do you work with?
We work with any brand on the market. Among the main ones: A.O. Smith, Rheem, Bradford White, Bosch, Bryant, Calorex, Sole, Aquamax and Rotoplas, among others.
Which areas do you cover?
We serve Lima and surrounding areas. If you're unsure about your area, message us on WhatsApp and we'll confirm.
Do you serve homes as well as buildings or businesses?
Yes. We serve homes, buildings, condos, businesses and companies. For recurring clients we offer tailored maintenance plans.
How often should I service my heater or storage tank?
As a reference, at least one preventive maintenance per year is recommended. Frequency can vary with usage and your area's water hardness; we give a specific recommendation during the assessment.
Do you offer a service warranty?
Yes, our work is warrantied. Conditions are detailed by type of service and documented in the proposal.
Is the visit or diagnosis free?
We arrange an assessment of your case and present a clear proposal with scope and terms before doing any work. Any cost is communicated in advance.
Do you install equipment I buy myself?
Yes. We install new heaters, tanks, pumps, filters and complementary equipment of any brand, to quality and safety standards.
Do you work with gas installations?
Yes. We inspect connections, regulators and valves, verify combustion and flue venting, and install gas equipment always prioritizing safety.
How do I request a visit or quote?
Via WhatsApp at +51 923 184 054, by email at jgallardo@galtera.pe, or by filling in the contact form. We arrange the assessment and send you a proposal.
Have another question?
Message us on WhatsApp and we'll reply fast, no strings attached.